Return And Refund Policy
Customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we accept returns under the following conditions:
- Returns must be made within 30 days of delivery
- Items must be unworn, unwashed, and in original packaging
- Certain items, such as personalized or hygiene-sensitive socks, are non-returnable
To request a return, contact support@neylorian.shop with your order details. Refunds are processed within 5-7 business days after receiving the returned items.